Margaret Court Arena Case Study

---

Introduction

Etnan Security was hired to provide security services for an industry event at Margaret Court Arena. The primary task was to supply 20 security guards for managing the crush fence and floor areas. However, due to unforeseen circumstances, an additional request for two more security guards in another section of the Arena was made just two hours before the event.

Margaret Court Arena is a well-known venue that hosts various events, including sports tournaments, concerts, and industry gatherings. The importance of ensuring the safety and security of attendees, participants, and high-profile individuals cannot be understated. Thus, the event organisers decided to partner with Etnan Security to handle the crucial task of maintaining a safe environment during the industry event.

Project Objectives

The primary objectives of the security project at Margaret Court Arena were as follows:

• Provide a professional and skilled security team to ensure the safety and well-being of all attendees and participants during the industry event.
• Deploy 20 security guards strategically to manage the crush fence and floor areas effectively.
• Respond promptly and efficiently to any unforeseen security requirements or emergencies during the event.
• Handle last-minute changes or additional requests with a high level of adaptability and resourcefulness.
• Receive positive feedback from the client regarding the proactive and exceptional performance of the security team.

Summary

Etnan Security successfully provided top-notch security services for the industry event at Margaret Court Arena. They efficiently deployed 20 security guards to manage the designated areas and even accommodated a last-minute request for two additional guards in another section. The client's positive feedback highlighted Etnan Security's proactive and exceptional performance, setting a new standard for security services at the venue.

Overall, Etnan Security's dedication to maintaining a safe and secure environment contributed significantly to the success of the industry event at Margaret Court Arena.